Possible Solutions¶

Here, you find some problems which might occur with your installation and their solutions.

Flickering Browser when Opening the User Interface¶

If you cannot open the user interface, SEAL Print Client, and the browser is flickering, the reason could be that the certificates are invalid and the validation cannot continue.

Check the configuration of the OIDC identity provider.
Get a new token signing key from the OIDC identity provider and specify the same certificate with ID_PROVIDER_CERT in the configuration of SEAL Operator.

Cannot Open Settings of a Panel in the User Interface¶

If the settings of a panel in the user interface cannot be opened, check the syntax and the semantic of the correspondent panel configuration files, refer to Customize a Panel. Check if the configuration has been modified in both configuration files and also if all configured fields are contained in fields in the fieldsets array.

Hint - JSON syntax check

With online validation tools such as https://jsonlint.com/, you can check the syntax of your JSON file. However, the validation tools are not able to check for semantical correctness.

No Output to PLOSSYS netdome¶

If the output to PLOSSYS netdome does not work, the reason could be that the node-p4rest cannot access the directory structure of PLOSSYS netdome. Make sure that the service account under which the node-p4rest service has been installed is allowed to write to the gate directories of PLOSSYS netdome.